Terms of service
Last updated: September 27, 2026
These Terms of Service (the "Terms") govern the use of this website and all purchases made from NSI Audio Inc. ("NSI Audio", "we", "us"). This is a wholesale website for approved dealers only. By creating an account, submitting a quote, or accepting an invoice, you agree to these Terms on behalf of your business.
1. Dealer accounts
Access to pricing and ordering is limited to approved dealer accounts. To apply, you must provide accurate business information, a valid resale certificate or seller's permit for your state, and any other documents we request. We may approve, decline, suspend, or close any account at our discretion, at any time, with or without notice.
You are responsible for everyone who uses your account. Keep your login private and notify us right away if you believe your account has been used without permission.
Your account, your pricing tier, and the prices shown to you are confidential. You may not share, publish, or disclose your dealer pricing to anyone outside your business.
2. Resale certificates and sales tax
Every account must keep a valid resale certificate on file with us. Product purchased under your certificate must be for resale. If your certificate expires, is revoked, or does not cover a shipment, we may charge sales tax on that shipment or decline to ship. You are responsible for any tax, penalty, or interest that results from using your certificate for purchases that do not qualify for resale.
3. Quotes and orders
This website does not process payment at checkout. Ordering works by quote:
- You build a quote on the website and send it to us for review.
- Your rep confirms pricing, stock, and shipping and sends the quote back to you, or contacts you directly.
- When you approve the quote, we issue an invoice. The invoice is the order.
A quote is not an order and does not reserve stock. Prices on a quote are valid until the quote's stated date or, if none is stated, for 7 days. We may correct pricing, stock, or shipping errors on any quote before it is invoiced.
An order is accepted only when we issue an invoice. We may cancel any order before shipment, including for pricing errors, stock shortages, brand restrictions, credit reasons, or suspected fraud. If we cancel a paid order, we refund the amount paid.
4. Pricing and payment
Prices are wholesale, in US dollars, and exclude shipping and any applicable tax unless the invoice states otherwise. Prices may change without notice. The price on your invoice is the price you pay.
Payment terms are stated on your invoice. Unless we have approved credit terms for your account in writing, payment is due before shipment. Past due balances may be charged 1.5% per month or the maximum allowed by law, whichever is less, plus collection costs. We may hold shipments and suspend accounts with past due balances.
5. Drop shipping
If your account is approved for drop shipping, you sell to your customer and we ship the product directly to your customer on your behalf. In a drop ship order:
- You are the seller of record to your customer. We invoice you at your wholesale price.
- You are responsible for the sale, the customer's payment, sales tax at retail, and all customer service with your customer.
- We do not communicate with your customer about pricing or your terms. Packing slips and shipping documents show no wholesale pricing.
- Our Refund Policy applies to the transaction between you and NSI Audio, not to the transaction between you and your customer.
- Shipments to states other than yours may require additional resale documentation. You are responsible for meeting those requirements.
- If a drop ship package is refused, undeliverable, or returned by your customer, it is treated as a return under our Refund Policy.
6. Shipping and risk of loss
Orders ship from our California warehouse on business days. Shipping method and cost are confirmed on your quote. Title and risk of loss pass to you when the carrier picks up the shipment. Delivery dates are estimates and are not guaranteed.
For freight, inspect the shipment before signing. Note any damage or shortage on the carrier's delivery receipt and report it to us within 2 business days with photos so we can file the claim. Damage or shortage reported later than that may not be recoverable from the carrier and may not be credited.
7. Brand restrictions and territories
Some brands limit where their product may be sold or shipped. We may decline to sell a brand to your account or to ship a brand to a particular address if the manufacturer restricts it. Brand availability on your account is not a guarantee of future availability.
8. Minimum Advertised Price (MAP)
Many of the brands we carry have a Minimum Advertised Price policy. If you advertise a product with a MAP policy below the manufacturer's MAP, on a website, marketplace listing, ad, email, or anywhere else, we may stop selling you that brand, cancel open orders for it, or close your account. Manufacturers may also revoke your dealer authorization. It is your responsibility to know and follow the MAP policy for every brand you sell.
9. Authorized dealer status and warranty
We distribute through authorized channels only. Product bought from us carries the manufacturer's US warranty for your customers as long as you are an authorized dealer for that brand. Warranty claims follow the manufacturer's process. Where we handle a warranty replacement for you, our Refund Policy describes how it works.
Except for the manufacturer's warranty, product is sold as is. We make no other warranty, express or implied, including any warranty of merchantability or fitness for a particular purpose. Product descriptions, specifications, images, and vehicle fitment information on this website come from manufacturers and other sources and may contain errors. Confirm fitment before ordering. We are not responsible for installation or for damage caused by installation.
10. Limitation of liability
To the fullest extent allowed by law, NSI Audio is not liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost sales, or lost business, arising from any order, product, or use of this website. Our total liability for any claim is limited to the amount you paid us for the product that gave rise to the claim.
11. Website use
You may use this website only to conduct business with NSI Audio. You may not scrape pricing, copy product content in bulk, resell access, or interfere with the site. Product images and descriptions may be used only to sell product you bought from us, and only while you remain an active dealer.
12. Changes to these Terms
We may update these Terms at any time by posting the new version on this website. The Terms in effect when an invoice is issued apply to that order.
13. Governing law
These Terms are governed by the laws of the State of California. Any dispute will be resolved in the state or federal courts located in Contra Costa County, California, and you consent to that jurisdiction.
Contact
NSI Audio Inc.
Phone: (925) 583-5180
Email: cory@nsiaudio.com
Monday through Friday, 9AM to 6PM PST